Frequently Asked Questions About The Caregivers Advisory Panel

We know that caregivers are important to our business and want to bring quick understanding of the opportunity into our company, how can TCAP help?	We’d suggest acquiring our study *Caregiving in the US – Needs, Issues and Insights* – Modules 1 and 6 (“Reaching The Caregiver” and “Demographics”) + any focused sections that apply to your business. For no additional cost (just our travel expenses) – we’ll do an onsite “download conference” and include our Seminar – *Reaching the Caregiver 101 – A Strategic Primer –* perfect for any company that wants to build its business with this underserved segment (one out of four Americans) that controls more than $20BB a year in purchasing. Call us today, to discuss your particular situation. Toll free at 1-877 595 6227.
We need to learn a lot about how to build our business with caregivers – and want to do a customized study around our product category – how can TCAP help?	Our philosophy of marketing research is simple: To design studies around critical information that is needed to make decisions that will drive results and “Take Your Business to the Next Level®.” TCAP will design a customized study based on your critical information outages and translate the data into insight to drive innovation for your business. Let us prepare a *NextLevel® Top Line Study Design* without cost.
Professional caregivers are a key influencer for our products, can TCAP do research with them, also?	Yes – we can identify, recruit and survey professional caregivers across an array of specialties, from RNs to PTs to Geriatric Care Managers. Our new TCAP Professional Panel provides quick access to vital influencers who can recommend either your product OR a competitor’s – we’ll help you earn “mindshare” by helping you understand what these professionals *know* regarding what’s best for their patients/clients.
Do you sell your membership list?	No. We will not sell, lend or lease the names of Professional or Caregiver Panel members under any circumstances. Please Click Here for our Pledge of Confidentiality.
Are responses to questionnaires and surveys confidential?	Yes. Identity and personal information will remain private and confidential at all times. This includes your name, address, phone number and e-mail address. Your name will never be released to any study sponsor or any outside party.
Does it cost anything to belong to TCAP?	No. Membership in TCAP is free to professionals and Caregivers. TCAP Professional members can earn cash incentives when they complete surveys as well as become eligible for special drawings for cash awards.
Do you sell any products?	No. Studies involving the evaluation of new products or services will always be without any cost to you. Privacy Note: the samples for evaluation will always come directly from TCAP – we never release your personal information to any study sponsor or outside party.
Do Panel Members have to participate in all surveys?	No. You they may choose when to participate and when not to. We would like them to participate in each study they are invited to join, but realize that they may not be able to every time. We will never question a decision should they decline from participating in a study.
Who is eligible to become a member of the TCAP Professional Panel?	Any professional or family caregiver currently providing care or assistance for a person who needs help as a result of an illness, disability, or as a result of the aging process.
How and when will we receive our cash compensation?	By check in the mail, within 4-6 weeks of TCAP's receipt of your completed survey.
What if a Panel Member no longer wishes to continue as a member?	They are never under any obligation to continue. They may notify us via e-mail or letter to withdraw.